You pay for pieces that never came back
Without a count at each handover, a short delivery is indistinguishable from a miscount. The loss is absorbed quietly, every month.
Hotels · Spas · Restaurants
Laundry Management System.
Every piece of linen,
accounted for.
CleanBee Express is the shared record between your property and your laundry. Two counts per delivery, automatic variances, evidence-backed claims and invoices your finance team can audit — without a single spreadsheet.
Two counts per orderTolerance set per propertyFull audit trail
6checkpoints from request to confirmed receipt
2independent counts on every order
4daily reports, exportable to CSV
5roles with scoped, provable access
The problem
Linen leaves in bundles. It comes back in questions.
Housekeeping sends 1,240 pieces. The laundry returns 1,216. Nobody counted the 24 in between — and the invoice is already approved.
Claims arrive after the invoice
A shortfall discovered at month-end is a discount request, not a claim. The evidence has already left the building.
Nobody can audit the numbers
Rate changes, damaged pieces and credits live in inboxes and spreadsheets — not on the record they belong to.
How it works
Six checkpoints. One record.
The same six steps every day — whether you run one boutique spa or a group of hotels.
1
Raise the request
Housekeeping or front office picks the outlet, date and items. The price list pre-fills the lines, so nobody types a catalogue.
2
Count at handover
Your team records what physically left; the laundry records what arrived. A variance appears the moment the two counts disagree.
3
Process and deliver
Work-done receipts capture processed, damaged and lost pieces. Deliveries can be partial, with a signature on the trip.
4
Confirm and reconcile
Your team confirms receipt — ticking “all arrived” or counting per line. A short count raises the claim automatically.
Features
Built for the people holding the clipboard
Not a generic asset tracker. Every screen answers a question a housekeeper, spa manager or laundry clerk actually asks.
Requests that fill themselves
The lines flagged “show on order” on your price list arrive pre-selected. Staff only type quantities.
Two counts, one truth
The laundry counts in, your team counts out. Tolerance is set once per property, property type or site-wide.
Receipts, not guesswork
Processed, damaged and lost pieces per line. Returned quantity and the amount billed are calculated, never typed.
Partial deliveries, handled
Deliver 60 now and 60 later. The order only completes when every returned piece has gone out.
Claims with evidence
Short-receive, damage, loss, quality or price — with photos and a resolution: credit note, redo wash, replacement, partial credit.
Nothing is ever edited
Wrong counts are fixed by appending an adjustment with a reason. The audit trail records who, what and when.
Screens
Look inside the product
Real screens from the application, captured with demonstration data.
Advantages
What changes for your property
The commercial case, in the order a hotel, spa or restaurant manager feels it.
-
Stop paying for lost linen
A short delivery becomes visible on the day, not at month-end — and it is refused until a claim exists.
-
Recover what you are owed
Claims carry photos, per-line quantities and an agreed resolution, so a credit is a decision instead of a negotiation.
-
Audit any invoice line
Every order keeps its own trail: who counted, who confirmed, what changed and why. Finance stops asking for screenshots.
-
Close the month in minutes
Four daily reports and one cost figure replace the reconciliation spreadsheet — and the arguments that came with it.
-
See spend as it happens
Sent yesterday, received yesterday and cost month-to-date, scoped to your property. No export, no refresh.
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One story for both sides
Your team and your laundry work from the same order, so the conversation moves to the exception — not the spreadsheet.
Industries
Tuned to how linen actually moves
Hotels, spas and restaurants lose linen in different ways. The workflow is the same; the defaults are not.
Hotels
Floors, pool decks, banquets and uniforms. Multi-location properties, peak weeks and the towels nobody wants to count.
Spas
Robes, towels and treatment linens where hygiene and presentation are part of the service — and volumes are small enough that every piece matters.
Restaurants
Tablecloths, napkins, chef whites and aprons on a daily service cadence, where a stain is a claim and a missing napkin is a cover cost.
Controls
Records that hold up in a review
Linen is cash. The system treats it that way: every movement has an owner, a reason and a timestamp, and nothing that has been confirmed can be quietly changed.
- Five roles, each scoped to its own property or laundry
- Corrections are appended beside the figure they correct
- Audit log of every create, confirmation, export and sign-in
- Delivery signatures and evidence photos attached to the record
- Passwords chosen by the holder, temporary ones changed at first sign-in
Questions
The things hotel managers ask first
Do we have to change laundry partner?
No. CleanBee Express is the record between you and whichever laundry you already use. Your provider gets its own login and its own scope; you keep the contract you have.
Who actually does the counting?
Both sides, at different moments. Your team records what leaves the property; the laundry records what arrives at the plant. The second count is the one that catches a short delivery.
What if a count is wrong?
Nothing confirmed is edited. A system administrator appends a quantity or billing adjustment with a reason, and it sits beside the figure it corrects — visible to both sides in the order's timeline.
How long does setup take?
One working session for the master data: chains, properties, outlets, the linen catalogue and price lists. Most properties place a live order the same week.
Does it run on the tablets we already have?
Yes. It is a browser application — no install, no app store, no per-device licence. Tap targets are built for gloved hands on shared tablets.
Next step
See it with your own linen list.
One property and one week of real numbers is enough to see what your laundry actually owes you.
Get in touch sales@cleanbee.my No obligation · We reply within one working day